The Official Portal for the State of Georgia

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If you have any questions about our website or experience technical problems, please feel free to e-mail our webmaster.

Complaints & Inquiries

If you have questions or complaints about a financial institution regulated by the Department of Banking and Finance or have other inquiries not related to our website, read about what the Department's Legal and Consumer Affairs Division does to find out if we can assist you. If you have a complaint about a state-chartered bank or credit union, mortgage company, check casher, check seller, or money transmitter and are certain that the Department regulates the entity you have a complaint about, go to our page on How to File a Complaint or Inquiry to download the Consumer Complaint or Inquiry Form.

If you have a general inquiry about a financial-related matter, we encourage you to explore our Subject of Your Inquiry index before contacting the Department.  You may also e-mail your questions to dbf@dbf.state.ga.us