General Information
The Georgia Department of Banking and Finance (Department) is the state agency that regulates and examines state-chartered banks, state-chartered credit unions, and state-chartered trust companies. The Department also has regulatory and/or licensing authority over mortgage brokers, lenders and processors, check cashers, sale of check companies, money transmitters, international banking organizations, and bank holding companies conducting business in Georgia. This section of the Department's website is intended to provide various consumer-oriented information pertaining to the institutions and industries regulated by the Department.
The Subject of Your Inquiry page provides an index of various consumer topics related to financial service providers and the industries the Department regulates.
The Department is neither an advocate for the individual consumer nor for regulated financial institutions or licensees. The Department cannot act as your lawyer or give you legal advice, recommend a financial institution with whom to do business, or force the financial institution or licensee to satisfy you if no laws have been broken.
Various resources are provided in this section to aid consumers with issues or concerns and to enable consumers to direct their questions and complaints to the appropriate agency.