The Official Portal for the State of Georgia

Department of Banking and Finance

Complaints and Inquiries

It is important to note that the Georgia Department of Banking and Finance does not regulate all financial institutions doing business in Georgia.  The Department regulates Georgia state-chartered banks and credit unions, check cashers, check sellers, money transmitters, and residential mortgage brokers, lenders and processors doing business in this State.  While the Department is unable to handle individual consumer complaints and inquiries about such entities, we attempt to provide consumers with appropriate contacts and referrals to assist consumers with their concerns.

Information regarding other state and federal regulatory agencies, as well as other consumer assistance organizations, is provided in the submenus and in the information links below. 

icon file I Have a Question or Complaint About My Bank

icon file I Have a Question or Complaint About My Credit Union

icon file I Have a Question or Complaint About My Mortgage Company

icon file I Have a Question or Complaint About a Check Casher, Check Seller or Money Transmitter