The Official Portal for the State of Georgia

Complaints and Inquiries

Due to recent staff cutbacks, the Georgia Department of Banking and Finance is no longer able to handle individual consumer complaints against financial institutions chartered by the State of Georgia or any other entities licensed or regulated by our Department. 

It is important to note that the Department does not regulate all financial institutions doing business in Georgia. Information regarding other state and federal regulatory agencies, as well as other consumer assistance organizations, is provided in the submenus and in the information links below. 

icon file I Have a Question or Complaint About My Bank

icon file I Have a Question or Complaint About My Credit Union

icon file I Have a Question or Complaint About My Mortgage Company