Confidentiality laws will not allow us to discuss specific complaints against a licensee with the public. Watch our Monthly Summary or check our website for the names of individuals and companies who have been subjected to final cease and desist orders or other administrative actions. A list of revoked and suspended licenses is also included in the Monthly Summary. Rest assured that we are taking all possible legal steps to ensure that companies operating illegally are properly sanctioned. These sanctions can include substantial monetary fines or revocation or suspension of a license. We use information from consumers or the industry as a basis for these actions.
In addition, you may want to contact the Better Business Bureau to find out if complaints have been filed against the entity.
Finally, consider referrals from friends and relatives when looking for a mortgage lender or broker. Educate yourself about the process using state and federal agency websites and brochures before you apply for a loan. Shop different providers and do not be hesitant about asking questions. If you do not get a satisfactory answer, try a different lender or broker.
- View or download a list of companies and individuals that are subject to a final Cease and Desist Order
- I have a question or complaint about my mortgage company
Checking the Reliability or Reputation of a Business (Governor's Office of Consumer Protection)