Complaint Record of Mortgage Licensees

Confidentiality laws will not allow us to discuss specific complaints against a licensee with the public. Rest assured that we are taking all possible legal steps to ensure that companies operating illegally are properly sanctioned.  These sanctions can include substantial monetary fines or revocation or suspension of a license.  We use information from consumers or the industry as a basis for these actions.

Finally, consider referrals from friends and relatives when looking for a mortgage lender or broker.  Educate yourself about the process using state and federal agency websites and brochures before you apply for a loan.  Shop different providers and do not be hesitant about asking questions.  If you do not get a satisfactory answer, try a different lender or broker.

Information for companies and individuals that are subject to a final Cease and Desist Order can be accessed at: NMLS Consumer Access. Information related to final orders is available under the Regulatory Actions section of the entity’s NMLS Consumer Access record.